Frequently Asked Questions

Who do I contact if I am worried about my child?

Your first point of call should always be your child’s tutor as they know your child and see them every day. They also speak to other teachers regularly to get an update on how your child is doing.  Telephone the school on 020 8850 7678 or email and ask to speak to your Small School Receptionist who will be able to arrange a convenient time for you to speak with a member of staff.

Who do I contact if I want to discuss my child’s progress in a particular subject?
The best person for you to speak to is the child’s class teacher. Open communication between home and the class teacher always has a positive impact. If you have any further concerns, you may wish to make an appointment to see a senior member of staff.

What do I need to do if my child is sick?
Please ring the school office as early as possible on the first day of sickness stating the child’s name, class and reason for absence.

Can I take my child on holiday during term time?
The Academy adheres to DfE Guidance and does not authorise holidays during term time.

How can I find out if the school is open during bad weather?
Check on the website or the Academy’s Facebook or Twitter pages. If you have not heard from us, assume the Academy is open. In severe weather, when staff cannot get into school, the website and social media accounts will always display up to date information.

What should I do if I think my child has special educational needs?
Speak to the class teacher to discuss your concerns. They will be able to discuss what progress your child is making and any additional support that can be offered. The teacher will discuss this further and seek the advice from our Special Needs Co-ordinator.

What should I do if I think my child is being bullied?
We take bullying very seriously. Immediately speak with your child’s tutor to discuss your concerns. If you believe that the situation is continuing, please book an appointment to see their tutor. Most importantly, please encourage your child to speak to an adult at school whenever they feel in need of help.

Is there a diary of events?
The school calendar is published on the home page of website and our fortnightly bulletins contain all the latest updates on news and events.

How do we find out about the after school clubs offered?
All activities are listed on the school website Enrichment page.

How long should my child spend on homework each day?
Between thirty minutes and an hour in Year 7 and 8, to an hour in Year 9, and around one to two hours in Years 10 and 11. Times may vary depending upon the subject and the nature of what has been set. Homework is uploaded onto the Doddle online platform.  Contact your child’s Home School Receptionist if you do not have login details.